| Industry | Live commerce, TikTok Shop, agency operations, and fulfillment |
|---|---|
| Project Period | 2025 implementation |
| Services | Live commerce operating workflow, shop management support, content and affiliate operations, client workflow visibility |
| Systems | Shop management, MCN content creation, affiliate network, livestream operations, fulfillment, ads, corporate services |
| Main Outcome | Project record references 15M+ total views, RM15M monthly GMV, and a connected commerce, content, affiliate, and fulfilment ecosystem. |
The problem before AI.OS
Live commerce requires coordination across shops, content, affiliates, livestreams, ads, fulfilment, reports, and clients.
What AI.OS built
AI.OS structured service workflows across shop management, production, ads, livestreaming, fulfilment, affiliates, and corporate services.
How the workflow works
- Capture client requirements.
- Map commerce and content workstreams.
- Coordinate operations and fulfilment.
- Use performance context for decisions.
- Keep ownership visible.
Human approval and control
- Client scope
- Campaign decisions
- Content approval
- Fulfilment exceptions
- Performance reporting
Results and measurable context
Project record references 15M+ total views, RM15M monthly GMV, and a connected commerce, content, affiliate, and fulfilment ecosystem.
What Malaysian SMEs can learn from this
Live commerce teams benefit when service lines, client workflow, content, and fulfilment operate as one ecosystem.
Source project note
StarStream is a TikTok Shop Partner agency. 15M+ total views, RM15M monthly GMV, 10+ years experience. Ecosystem: commerce management, MCN content creation, affiliate network. Services: shop management, video production, ads, live-streaming, fulfillment, corporate services. Team led by Shzmon Ng (CEO).